Agile Retrospective: Public Sector Case Study

Government Agency Increases Stakeholder Trust with Shareable Reports

The Challenge: Proving Progress in the Public Sector

The agency needed a way to communicate the team’s commitment to improvement in a clear, non-technical format to oversight committees and the public.

The Process: A Narrative of Continuous Improvement

• Steps 1-4: The team followed the full planner workflow to run their internal retrospectives, identifying issues and creating robust action plans.
• Step 5: Get Final Report: This step was their key to success. After each retrospective, the project manager exported the consolidated report. The AI-powered summaries created a clear narrative of challenges, analysis, and commitments. This report was attached to their monthly stakeholder updates, replacing manual status reports.

The Results: Building Trust Through Transparency

The ‘Task Plan’ section of the report was particularly powerful, demonstrating that discussions led to concrete actions. Sharing these reports had a profound impact on stakeholder trust and helped secure funding for the next phase. The time spent on manual reporting was cut by 60%.