Agile Retrospective: Non-Profit Case Study

Non-Profit Maximizes Impact with Efficient, Outcome-Driven Retrospectives

The Challenge: Limited Resources, Unlimited Mission

ConnectForGood’s retrospectives were well-intentioned but often meandered for 90+ minutes without clear outcomes. It felt like a luxury they couldn’t afford.

The Process: Every Minute Counts

• Step 1: Prepare for Retrospective: To save time, team members were required to add their discussion points to a linked document *before* the meeting.
• Step 2: Conduct the Retrospective: The director used the planner to time-box each part of the discussion (e.g., ’10 mins: Gather Data’, ’15 mins: Generate Insights’), keeping the conversation on track.
• Step 3: Analyze & Prioritize: The team used a rapid ‘Dot Voting’ technique to quickly identify the one or two most impactful items to focus on.
• Step 4: Implement & Monitor: These few high-impact action items were meticulously tracked in the ‘Task Plan,’ ensuring their limited resources were spent on what mattered most.
• Step 5: Get Final Report: The report served as a concise summary of decisions and commitments, keeping everyone aligned without needing to re-hash the meeting.

The Results: Accelerated Team Development

By using the planner, ConnectForGood reduced their retrospective time by 50% to a highly-focused 45 minutes. By streamlining their internal processes, they increased their core service output by 30% without increasing staff. Volunteer engagement also rose by 20%.